Airline, passenger’s trade words over missed flight

Ten passengers, who on Tuesday missed their flight to Kano from Lagos are blaming Azman Air Services Ltd (AASL) for their predicament.

They said the airline’s workers’ “overzealousness” led to the problem.

But the airline absolved its officials of any wrongdoing.

The passengers said they got to the counter between 9:35 and 9:40am for the 10am flight. According to the rule, “check-in closes 30 mins before departure” and “boarding gate closes 15 mins before departure.”

Among the passengers were a journalist, a businessman and some government officials.

The Nation, November 29, 2018

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