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NCC says it’ll direct telcos to allow 14-day window for unused data rollover

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The Nigerian Communications Commission (NCC) has revealed that it was concerned by the inability of internet users to access their leftover data after expiration date, and thus planned to issue a directive to telecommunications operators to reverse the situation.

The Executive Vice Chairman of NCC, Prof Umar Danbatta, who spoke during the NCC special day in the ongoing 2017 Port Harcourt International Trade Fair, noted that it was bad for internet users to lose their remaining data at expiry date, adding that there was need for the internet service providers to begin to rollover data balances.

Danbatta, who was represented by NCC’s Head of Projects, Bashir Idris, said that the protection of customers was one of the 8-point agenda of the Commission, adding that the move, if achieved, will add value to consumers.

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“On this issue of data roll over, the Commission will soon issue a directive to the service providers to give 14 days window to the subscribers to enable them roll over their unused data, even if they do not renew on the expiration of data.

“In order words, this will stop the current practice where subscribers lose their entire unused data if they fail to renew on the data of the expiration of the current subscription”, Danbatta said.

 

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