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‘Travellers, agencies lose 40% revenue to fake travel agents’

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Activities of unaccredited and fake travel agents in the country now account for the loss of travel fares and revenue in excess of 40 per cent of the total cash flow from passengers travelling international routes.

The loss, though borne by unsuspecting passengers, amounts to revenue deficit for accredited travel agents and agencies occupying the downstream sector of the air travel industry.

And except the regulatory authorities move to block loose ends currently explored by unregistered travel agents and their cohorts allegedly within foreign airlines local offices, stakeholders and the industry will continue to lose revenue amid customers’ low confidence in the system and bad image for the country.

The Guardian learnt that the growing trend of fraud in travel arrangements and ticket booking is fast-reaching its alarming proportion in Nigeria.

Meanwhile, industry sources alleged that officials of some foreign airlines are accomplices in the fraudulent practices.

The Guardian, October 23, 2017

 

 

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