DisCo deploys PoS to customers’ homes to collect electricity bills

The Port Harcourt Electricity Distribution Company has revealed plans to engage collection agents who will visit costumers’ homes with Point of Sale (PoS) terminals to ease payment of electricity bills.

According to a NAN report, the Chief Executive Officer of PHED, Naveen Kapoor, said the collection agent, On-The-Spot Collection (OTSC), would now collect electricity bills from the company’s customers in Akwa Ibom, Bayelsa, Cross River and Rivers states.

“So, authorised staff will visit customers with Point of Sale machines at their doorsteps for seamless collection of payment, especially for post-paid metered customers.

Read also: FAKE NEWS ALERT: Police says no ‘Igbo boy burnt alive in Kaduna’

“PHED has over 513,000 customers and 324,787 active post-paid metered or Non-Maximum Demand customers – which is a huge market for us.

“PHED, as a technologically-driven company is always concerned about how best to engender customers satisfaction at all times.

“This, we believe will lead to database improvement through ‘Know Your Customer’ concept as well as increase pay points, motivate workforce and effective process monitoring,” he explained.

Join the conversation

Opinions

Support Ripples Nigeria, hold up solutions journalism

Balanced, fearless journalism driven by data comes at huge financial costs.

As a media platform, we hold leadership accountable and will not trade the right to press freedom and free speech for a piece of cake.

If you like what we do, and are ready to uphold solutions journalism, kindly donate to the Ripples Nigeria cause.

Your support would help to ensure that citizens and institutions continue to have free access to credible and reliable information for societal development.

Donate Now