Cybercrime, a major problem for telecoms operators, regulators – NCC

As innovations in the digital space increases so also the risks inherent, the Nigerian Communications Commission (NCC) said on Friday.

The Executive Vice Chairman of NCC, Umar Danbatta, who disclosed this during the NCC Day at the ongoing 2019 Lagos International Trade Fair, urged consumers to be vigilant of cybercriminals.

Represented at the forum by NCC’s Head of Information and Reference, Ismail Adedigba, Danbatta described cybercrime/e-fraud is any criminal activity in which computers or networks were used as a tool, target or place.

He advised consumers not to open emails from a suspicious source and never disclose personal identification information or save passwords online.

“Note also that your bank will never ask you for your personal detail via the internet.

Read also: DELTA: Man spends night in bank toilet to steal

“In the event of any unfortunate circumstance please contact your bankers immediately to freeze your account and also inform your mobile service provider for further actions.

“The commission has created a Toll-Free Number 622, as a second-level complaint redress mechanism, which allows consumers to escalate unresolved issues by their service providers to the commission for effective resolutions.

“The toll-free number can be reached daily between 8am to 8pm, except on Sundays and national public holidays.

“As a telecom consumer, you deserve the right to get value for your investment and NCC as the regulator has devised ways to lodge your complaints when you are dissatisfied with the services provided by your operator.”

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